Background
Testimonials
Adult Expatriate Training Programmes
Expatriate Spousal / Partner Support
Youth & Teen Expatriate Training Programmes
Adult Expatriate Coaching Sessions
Country Specialist Sessions
Repatriation Coaching
Cultural Awareness
Multicultural Teams
Global Mindset & Intercultural Leadership
Inclusion & Belonging
Business English
General English
Home Tuition
The Language of Service
Cultural Workshops for the Hospitality Industry
Mystery Guest / Customer Evaluations

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Summary of Rosemary's various titles and qualifications. The words 'Director of Intercultural and Language Training Consultancy' are centred and other text is positioned in a circle around it.

Background

globe

Experience as an Intercultural Consultant:

  • Has provided cross-cultural training programmes to participants and accompanying partners / spouses from more than 75 cultures employed in over 100 companies spanning more than 30 industries
  • Has delivered cross-cultural training programmes in Ireland, the United Kingdom, Norway, Spain, Germany, France, Italy, Poland and Slovakia
  • Has facilitated intercultural group workshops in Ireland, the United Kingdom and in the United States of America
  • Has coordinated cross-cultural programmes for youth and teens of relocating families from age 6 - 18
  • Specialises in the design and delivery of programmes that build global leadership skills, intercultural competency and cultural intelligence
  • Has presented intercultural training programmes for school children, university students, teachers of youth and teens, as well as English as a Second Language teachers
  • Has taught Business English and General English skills to adults and children at all levels, both in the classroom, one-on-one and through home tuition / language & cultural immersion programmes
five star hotel

Before becoming an Intercultural Consultant:

  • Was Area Training Coordinator Europe for five star Conrad Hotels & Resorts, owned and operated by Hilton Worldwide, formerly Hilton Hotels Corporation
  • Responsibilities included work in Turkey, Belgium, Greece, Spain, Egypt, England and Ireland, with a special assignment in St. Martin
  • Standardised and supervised the training and development function at five star Conrad properties
  • Also held the position of Training and Development Manager at the company’s Dublin, Ireland hotel, commencing during the pre-opening phase
  • Delivered various service industry training programmes, such as guest satisfaction, supervisory skills, train-the-trainer, company induction / orientation, selling skills, teamwork and quality
  • Was Mystery Shopping Assessor, trained and coached Assessors as Training Manager and developed mystery guest programme as Hotel Account Manager for a marketing research company
  • Was Retail Corporate Trainer, provided selling skills, customer service and promotional product knowledge training and conducted executive professional development courses in assertiveness, coaching / counselling and presentation skills for a large department store company
five star hotel
graduation cap representing education

Education:

  • Bachelor of Science Degree in Business Administration from Boston College, USA
    Joint Concentration: "Human Resource Management / Organizational Studies and Psychology"
  • Intercultural Training Certification from LTS Consulting and Training, UK
  • Anti-racism and Interculturalism Certification from National Consultative Committee on Racism and Interculturalism, Ireland
  • Diversity and Inclusion in the Workplace Certification from ESSEC Business School, France / Coursera
  • Foundations of Great Coaching: Start Fast Masterclass with Accelerating Coach Excellence & CCE
  • eLearning Essentials Programme (instructional design, development, assessment and evaluation) Certification from Harvest Resources Training Academy, Ireland & University of Newcastle, UK
  • Global Inclusion Facilitator Certification from RW3 CultureWizard
  • ACELS TEFL Certification (ACELS: Accreditation and Coordination of English Language Services in Ireland / TEFL: Teaching English as a Foreign Language) from Bluefeather School of Language, Ireland
  • German Language Course with Carl Duisberg Society, Inc. as part of Long Term Work / Study Programme in Cologne, Germany followed by Management Traineeship at five star Hotel Vier Jahreszeiten / Kempinski Muenchen, including 6 months as Assistant Banqueting Manager
golden trophy

Awards and Achievements:

  • Rosemary has been honoured with recognition awards from her global mobility / relocation and intercultural training partners over the years, including:

    • GLOBAL Collaborator Award in 2019 for "consistent willingness to collaborate to deliver high quality programmes that ensure assignment success for our assignees. The team is extremely impressed with your professionalism, reliability and flexibility"
    • Youth Intercultural Trainer Gold Award in 2019 for "going above and beyond to demonstrate commitment to service excellence"
    • EMEA Regional Collaborator Award in 2016 and 2018 for “invaluable collaboration and partnership” and for “going above and beyond for clients and customers”
    • Spirit of the Interculturalist Award 2016 nominee - from global trainer network of >400 intercultural training consultants. Award criteria: “The trainer is responsive and timely in their communication, works with a positive and proactive attitude, receives praise from participants, and in short, enthusiastically shows their love of the job”
    • Service Achievement Awards in 2014, 2015 and 2017
  • In charge of leading and overseeing the implementation of Conrad Dublin’s Quality System resulting in the attainment of the Irish Quality Association’s Quality Mark Award, Hygiene Mark and National Hygiene Mark Award

golden trophy
arms of different skin tones overlapping to form a square shape

Professional Associations:

  • SIETAR Europa & SIETAR Ireland (Society for Intercultural Education, Training & Research)
  • FIGT (Families in Global Transition)
  • InterNations (Albatross Membership)
  • N.E.W. (Network of Entrepreneurial Women)

Testimonials

left quotation mark

Rosemary was the perfect representative to bridge the cultural differences between Ireland and America. She custom tailored a program to meet our individual needs and schedule. She went above and beyond to provide various learning materials and resources to make our understanding of Ireland the best it could be during this pandemic.

right quotation mark

Matt Dos Remedios, Tool Install Project Manager at Intel, who relocated to Ireland from the USA and attended cross-cultural training programme

left quotation mark

It has been a pleasure working with Rosemary on numerous occasions. Most recently we collaborated on a webinar project that focused on "Doing Business with the Irish." Rosemary is organized, reliable, professional and masters her subject area. She delivers her trainings with ease, kindness and humor. I would not hesitate to work with her again and recommend her to others. She is a gem!

right quotation mark

Stéphanie Guimarães Bibb, Convergence Globale, Intercultural Training & Coaching

left quotation mark

Whether it’s providing solutions for cross-cultural challenges in communication, leadership approaches or facilitating decisions, Rosemary Gorman Morley’s role as an Intercultural Business Consultant is critical in my trainings. Rosemary provides valuable insights and strategies for Irish Senior Executives relocating to the United States. Her attention to detail, clear understanding of the client’s needs, and expertise and knowledge about the Irish and U.S. American cultures make her ever so instrumental in building bridges.

right quotation mark

Mary Alice O’Brien Mecke, Intercultural Trainer / Consultant, who has provided cross-cultural training programmes for senior executives from Ireland, who have relocated to the USA with multinational corporations, where Rosemary has delivered the Country Specialist Sessions on Conducting Business Effectively in the USA

left quotation mark

This was an excellent programme and the facilitator Rosemary Gorman Morley is exceptionally good - she helped us understand the Irish values and culture and behaviour styles in a very simple and easy way. This will help us immensely in our integration into Ireland.

right quotation mark

Rajdeep, executive in a global corporation, who relocated to Ireland from Asia and attended cross-cultural training programme

left quotation mark

It was very well presented, interesting exercises. I would like to pass the information to others in the company.

* * *

I don’t have a suggestion. The session is brilliant as it is.

* * *

Great experience. Got very important information that I can use in my workplace.

* * *

Learned new techniques, skills, models of behaviour, speech.

right quotation mark

Sample of comments from participants of “The Language of Service” group programme

left quotation mark

I would highly recommend the Home Tuition / Language & Cultural Immersion Programme for anyone who wants to improve their English language skills and to learn about the Irish culture at the same time.

Rosemary was an excellent English teacher to me. After my stay with her and her family, I became more confident with my English.

Rosemary made the lessons very enjoyable by including all sorts of fun stuff such as games, role plays, music, cooking and small projects.

During my stay, I had the chance to constantly speak English with Rosemary and her family. We made lots of excursions together in and around Wicklow and Dublin. During my second homestay, we took a trip to Belfast and even visited the Titanic museum. That’s one of my favourite memories I have with her and the family.

During my stay with my “Irish family" I became fluent in English and I believe that this is the perfect way to learn English. I had so much fun that I even went back for a second time the following year!

right quotation mark

Belgian Community Counsellor at KOCA VZW, Ella Rouffaer, who attended Home Tuition / Language & Cultural Immersion Programme in Ireland twice

left quotation mark

It taught the differences of the cultures while outlining them as just different and new rather than weird or bad. It helped clarify things about life in a new place that stressed me out a bit at first but now are less scary.
- Alessa, age 18

* * *

I liked how I got to learn about the country’s culture and the history, and also that we also were able to talk about the more personal things like understanding the people and the ups and downs of moving.
- Marian, age 12

* * *

It gives you a nice 101 about Ireland and what to look for and what not to do.
- Jarom, age 15

right quotation mark

Children of Director for 3M, who relocated to Ireland from the USA and attended youth and teen cross-cultural training programmes

left quotation mark

Just a quick note to let you know we are settled in and it has been great. We have been to many places (Bray, Howth, Malahide, Galway, Cliffs of Moher, etc.) and the kids are REALLY knowledgeable and all because of the cultural lessons. They really know their counties, and many tips on the history of Ireland. That definitely makes a smoother landing for us.

right quotation mark

Mexican family who relocated to Ireland with a multinational company with children aged 12 and 9, who attended youth cross-cultural training programme pre-departure

left quotation mark

Rosemary is outstanding – knowledgeable, affable and a pleasure to talk to; very helpful; Rosemary is a gem

right quotation mark

British executive, Joe, Senior Analyst, FP&A, Aviva, who relocated to Ireland from the United Kingdom and attended cross-cultural training programme

left quotation mark

I feel more confident that I won’t hurt anyone’s sentiments. The entire atmosphere was very friendly and we developed a lot of understanding of each other’s culture and beliefs. I learned to respect other cultures and try to think from another person’s perspective. Rosemary was fantastic. Her body language, expressions are so lively. You just don’t get bored listening to her for an entire day. It was awesome.

* * *

Rosemary was great. Engaging and vast experience.

* * *

Very engaging and energetic with relevant examples.

* * *

Very good trainer, great energy. Good number of breaks, good interpersonal skills and fun session.

right quotation mark

Sample of comments from participants of “Cultural Awareness” group intercultural workshop

left quotation mark

Very engaging and interactive programme, convenient online setup, valuable learnings. Rosemary is a great person; she can feel the needs of the client and adapt the programme accordingly; she makes good emphasis on things and helps to connect learning to real life.

right quotation mark

Russian executive, Yuliya, Insights Director at PepsiCo, who relocated to Ireland from Russia and attended expatriate cross-cultural coaching sessions

left quotation mark

I actually had fun learning about something new and I feel prepared to be part of this country.
- Emmanuel Martínez, age 14

* * *

The day was very fun and didn’t feel like school at all. The instructor, Rosemary, was very enthusiastic, detailed and positive.
- Natalia Martínez, age 11

* * *

Thanks for the follow up Rosemary...and thanks for the amazing experience...we really enjoyed how you delivered the class and found everything really really useful. I appreciate your enthusiasm and we look forward to use everything we learned in the coming years.
- Angel Martínez-Sustaita

right quotation mark

Angel Martínez-Sustaita, Director of Engineering and Project Management at Edwards Lifesciences, who relocated to Ireland from the USA with his family and attended an adult cross-cultural training programme, and his children attended a combined youth and teen cross-cultural training programme

left quotation mark

Rosemary was clearly very well prepared and was a wealth of information. She was articulate and able to answer our myriad of questions. Her friendly demeanor made the sessions relaxed and easy going.

right quotation mark

US American executive, Madeline Lahti, Project Manager, Edwards Lifesciences, who relocated to Ireland from the USA and attended cross-cultural training programme

left quotation mark

She is so easy to work with and is always positive. She has recently delivered a couple of programmes for us that were close to being escalations and they came back as very valuable. She always likes a challenge and goes above and beyond when doing research for a programme. Any programme she has done always comes back with fantastic comments about her understanding and training style.

right quotation mark

In recognition for “positive collaboration and partnership” and for “going above and beyond” for clients and customers, Rosemary has received awards from her global relocation partners, including one that came with this testimonial

left quotation mark

We really enjoyed the cross-cultural training that you gave us, that allowed us to feel more happy with the decision to live in this country. We think that the course is very complete. It is the most important information to begin knowing this great place. We had also read some books about Ireland and about the great writers that you have and we are very excited to continue learning about your culture. Thanks for all your support. We want to wish you health, peace and love for you and all your family. It has been a blessing to know you.

right quotation right

Mexican executive, Vladimir Mote, HR Config Consultant at Kerry Group, who relocated to Ireland from Mexico with his spouse and attended cross-cultural training programme

left quotation mark

I feel like a very confident person to get a job. I am ready to talk in an interview and I have a really good CV. I have tools to get a job such as great words for my career and speaking skills. I would also like to say Rosemary is a wonderful person. She helped me a lot, researching a lot of information.

right quotation mark

Spanish spouse of executive working for an American-Irish multinational professional services company, who relocated to Ireland from Spain and received spousal / partner support services

left quotation mark

I just wanted to thank you so much for your time with us during the cross-cultural training. Lucas and Isabella loved you, and it is clear you have great talent and passion in what you work with. That was a pleasure to meet you, and we wish you the best.

right quotation mark

Andre Locatelli, Senior Manager at PepsiCo Beverages Division - Global Office, who relocated to Ireland from Brazil with his family and whose children, aged 12 and 9, attended a youth cross-cultural training programme

left quotation mark

Thank you for the training and all the helpful information. It’s a great experience to talk to you. I believe I will have a better life here in Ireland with what I learned from this training.

right quotation mark

Yimeng from China, who works in Business Intelligence and relocated to Ireland from the USA and attended cross-cultural training programme

left quotation mark

I had the pleasure of having Rosemary as my cross-cultural trainer when I moved to Dublin two years ago. I enjoyed her great passion and a “can do” attitude, always providing great insights around business and life in Ireland. She was also very thoughtful with every single matter I raised and checked in with me afterwards. Rosemary has had a great impact on my professional and personal success in Ireland and I strongly recommend her to anyone.

right quotation mark

Pilar Abad Rodríguez, Head of Category Development for Southern Europe at Diageo, who relocated to Ireland from Spain and attended Business English classes that were combined with cross-cultural training

left quotation mark

Rosemary was my cross-cultural trainer and coach for my company's professional/personal repatriation program. The training she facilitated, along with her solid ongoing support, has helped me to build the level of confidence needed to excel upon return from my international assignment. She went the extra mile beyond the standard curriculum and checked in with me immediately upon my return, and at the 3 and 6 month marks. This helped me to not only reflect on my repatriation, but also my expat experience as a whole, including the intercultural skills and competencies I developed. I am 100% confident that Rosemary has personally contributed to my current success both professionally and personally. I hope that she continues to help others readjust and reintegrate as well as she has for me.

right quotation mark

US American executive, Daniel Herrera, North American External Operations – Coty, who attended a repatriation programme in Ireland, when his role was Operations Manager - P&G Cosmetics, before relocating back to the USA

left quotation mark

I have to admit I was looking forward to the training while yet not being so sure what I'd take away from it. It has been such a great help! Rosemary was exceptional, and we got to talk about the main cultural differences and the Irish values, which has been of such a great help. I also loved how we had a part on the steps I would be feeling after the move on a mood perspective - Let's put it this way, it was very, very, useful, and I highly recommend this training. Rosemary truly was exceptional. She has provided me with so much tangible information, made it very interactive, came with so many things (leaflets, maps, etc.), and I felt extremely confident with her. She gave me some "rules of the game" as to my new life in Ireland, and I have felt very supported and helped thanks to that day with her. It was a very useful and insightful programme. I have learnt so much during that day on how to adapt myself to my new Irish working environment to make the most of this experience. I think every new person coming to Ireland should benefit from it.

right quotation mark

French executive, Claire Rudloff, European Shopper & Category Manager, FMCG (Fast- moving consumer goods) company, who relocated to Ireland from Belgium and attended cross-cultural training programme

left quotation mark

I really enjoyed my English classes with Rosemary. I feel that my English improved a lot after attending classes with her and this helped me at my work and in my day to day life. She made the classes fun and really interactive. There was a good mix of grammar and exercises and activities where we got to practise. She was well-prepared and very knowledgeable. Rosemary created a friendly and relaxed atmosphere for learning. It was obvious she really wanted to help all of us to improve our English and to move to the next level.

right quotation mark

Polish executive, Mariola Stepaniuk, Accounts Assistant at Gino’s Gelato, who relocated from Poland to Ireland and attended General English language classes

left quotation mark

We are so lucky to have you as my culture training teacher. My Chinese friends all recommend you. You are really worthy of the reputation. Your training is the best I have ever experienced! Everyone would like it. Thanks God give me the opportunity to meet with you. This is really the best thing which happened in my life. Thanks for your help, keep in touch!!

right quotation mark

Chinese executive, Grace Gao, Software Engineer with a multinational financial services corporation, who relocated to Ireland from China and attended cross-cultural training programme

left quotation mark

I went to Ireland for a working holiday for almost a year. I wanted to work at Starbucks because I worked there in Japan. However, I didn't have confidence to work in English at Starbucks. At the same time, my host family introduced me to their friend who teaches English. She was Rosemary! She listened to my story. Then, she suggested to me to take "The Language of Service". The programme was a part of my private English lessons. She taught me a lot of customer service expressions in a more polite way. She also checked my resume and I practised for my job interview. She gave me flexible lessons. Unfortunately, Starbucks wasn't hiring new staff at that time. However, after I came back to Japan, I started working at Starbucks again. I'm still working there now. I sometimes communicate with foreign customers in English and I am more confident than before. Also, some phrases I learned in the lessons are still useful even now. I really appreciate taking "The Language of Service".

right quotation mark

Miho from Japan who attended "The Language of Service" as part of her private English language classes while living in Ireland

left quotation mark

Professionalism and positive attitude. [Rosemary] tailored topics discussed based on my needs.

right quotation mark

French executive, Marie Terrier, Senior Manager Manufacturing at Amgen, who relocated to Ireland from the Netherlands and attended cross-cultural training programme

left quotation mark
page with handwritten testimonial
right quotation mark

Isabella, 9 year old daughter of Andre Locatelli, Senior Manager at PepsiCo Beverages Division - Global Office, who relocated to Ireland from Brazil with her family and attended a youth cross-cultural training programme

left quotation mark

Rosemary was the perfect representative to bridge the cultural differences between Ireland and America. She custom tailored a program to meet our individual needs and schedule. She went above and beyond to provide various learning materials and resources to make our understanding of Ireland the best it could be during this pandemic.

right quotation mark

Matt Dos Remedios, Tool Install Project Manager at Intel, who relocated to Ireland from the USA and attended cross-cultural training programme

left quotation mark

I feel more confident that I won’t hurt anyone’s sentiments. The entire atmosphere was very friendly and we developed a lot of understanding of each other’s culture and beliefs. I learned to respect other cultures and try to think from another person’s perspective. Rosemary was fantastic. Her body language, expressions are so lively. You just don’t get bored listening to her for an entire day. It was awesome.

* * *

Rosemary was great. Engaging and vast experience.

* * *

Very engaging and energetic with relevant examples.

* * *

Very good trainer, great energy. Good number of breaks, good interpersonal skills and fun session.

right quotation mark

Sample of comments from participants of “Cultural Awareness” group intercultural workshop

left quotation mark

I had the pleasure of having Rosemary as my cross-cultural trainer when I moved to Dublin two years ago. I enjoyed her great passion and a “can do” attitude, always providing great insights around business and life in Ireland. She was also very thoughtful with every single matter I raised and checked in with me afterwards. Rosemary has had a great impact on my professional and personal success in Ireland and I strongly recommend her to anyone.

right quotation mark

Pilar Abad Rodríguez, Head of Category Development for Southern Europe at Diageo, who relocated to Ireland from Spain and attended Business English classes that were combined with cross-cultural training

left quotation mark

It has been a pleasure working with Rosemary on numerous occasions. Most recently we collaborated on a webinar project that focused on "Doing Business with the Irish." Rosemary is organized, reliable, professional and masters her subject area. She delivers her trainings with ease, kindness and humor. I would not hesitate to work with her again and recommend her to others. She is a gem!

right quotation mark

Stéphanie Guimarães Bibb, Convergence Globale, Intercultural Training & Coaching

left quotation mark

Very engaging and interactive programme, convenient online setup, valuable learnings. Rosemary is a great person; she can feel the needs of the client and adapt the programme accordingly; she makes good emphasis on things and helps to connect learning to real life.

right quotation mark

Russian executive, Yuliya, Insights Director at PepsiCo, who relocated to Ireland from Russia and attended expatriate cross-cultural coaching sessions

left quotation mark

Rosemary was my cross-cultural trainer and coach for my company's professional/personal repatriation program. The training she facilitated, along with her solid ongoing support, has helped me to build the level of confidence needed to excel upon return from my international assignment. She went the extra mile beyond the standard curriculum and checked in with me immediately upon my return, and at the 3 and 6 month marks. This helped me to not only reflect on my repatriation, but also my expat experience as a whole, including the intercultural skills and competencies I developed. I am 100% confident that Rosemary has personally contributed to my current success both professionally and personally. I hope that she continues to help others readjust and reintegrate as well as she has for me.

right quotation mark

US American executive, Daniel Herrera, North American External Operations – Coty, who attended a repatriation programme in Ireland, when his role was Operations Manager - P&G Cosmetics, before relocating back to the USA

left quotation mark

Whether it’s providing solutions for cross-cultural challenges in communication, leadership approaches or facilitating decisions, Rosemary Gorman Morley’s role as an Intercultural Business Consultant is critical in my trainings. Rosemary provides valuable insights and strategies for Irish Senior Executives relocating to the United States. Her attention to detail, clear understanding of the client’s needs, and expertise and knowledge about the Irish and U.S. American cultures make her ever so instrumental in building bridges.

right quotation mark

Mary Alice O’Brien Mecke, Intercultural Trainer / Consultant, who has provided cross-cultural training programmes for senior executives from Ireland, who have relocated to the USA with multinational corporations, where Rosemary has delivered the Country Specialist Sessions on Conducting Business Effectively in the USA

left quotation mark

I actually had fun learning about something new and I feel prepared to be part of this country.
- Emmanuel Martínez, age 14

* * *

The day was very fun and didn’t feel like school at all. The instructor, Rosemary, was very enthusiastic, detailed and positive.
- Natalia Martínez, age 11

* * *

Thanks for the follow up Rosemary...and thanks for the amazing experience...we really enjoyed how you delivered the class and found everything really really useful. I appreciate your enthusiasm and we look forward to use everything we learned in the coming years.
- Angel Martínez-Sustaita

right quotation mark

Angel Martínez-Sustaita, Director of Engineering and Project Management at Edwards Lifesciences, who relocated to Ireland from the USA with his family and attended an adult cross-cultural training programme, and his children attended a combined youth and teen cross-cultural training programme

left quotation mark

I have to admit I was looking forward to the training while yet not being so sure what I'd take away from it. It has been such a great help! Rosemary was exceptional, and we got to talk about the main cultural differences and the Irish values, which has been of such a great help. I also loved how we had a part on the steps I would be feeling after the move on a mood perspective - Let's put it this way, it was very, very, useful, and I highly recommend this training. Rosemary truly was exceptional. She has provided me with so much tangible information, made it very interactive, came with so many things (leaflets, maps, etc.), and I felt extremely confident with her. She gave me some "rules of the game" as to my new life in Ireland, and I have felt very supported and helped thanks to that day with her. It was a very useful and insightful programme. I have learnt so much during that day on how to adapt myself to my new Irish working environment to make the most of this experience. I think every new person coming to Ireland should benefit from it.

right quotation mark

French executive, Claire Rudloff, European Shopper & Category Manager, FMCG (Fast- moving consumer goods) company, who relocated to Ireland from Belgium and attended cross-cultural training programme

left quotation mark

This was an excellent programme and the facilitator Rosemary Gorman Morley is exceptionally good - she helped us understand the Irish values and culture and behaviour styles in a very simple and easy way. This will help us immensely in our integration into Ireland.

right quotation mark

Rajdeep, executive in a global corporation, who relocated to Ireland from Asia and attended cross-cultural training programme

left quotation mark

Rosemary was clearly very well prepared and was a wealth of information. She was articulate and able to answer our myriad of questions. Her friendly demeanor made the sessions relaxed and easy going.

right quotation mark

US American executive, Madeline Lahti, Project Manager, Edwards Lifesciences, who relocated to Ireland from the USA and attended cross-cultural training programme

left quotation mark

I really enjoyed my English classes with Rosemary. I feel that my English improved a lot after attending classes with her and this helped me at my work and in my day to day life. She made the classes fun and really interactive. There was a good mix of grammar and exercises and activities where we got to practise. She was well-prepared and very knowledgeable. Rosemary created a friendly and relaxed atmosphere for learning. It was obvious she really wanted to help all of us to improve our English and to move to the next level.

right quotation mark

Polish executive, Mariola Stepaniuk, Accounts Assistant at Gino’s Gelato, who relocated from Poland to Ireland and attended General English language classes

left quotation mark

It was very well presented, interesting exercises. I would like to pass the information to others in the company.

* * *

I don’t have a suggestion. The session is brilliant as it is.

* * *

Great experience. Got very important information that I can use in my workplace.

* * *

Learned new techniques, skills, models of behaviour, speech.

right quotation mark

Sample of comments from participants of “The Language of Service” group programme

left quotation mark

She is so easy to work with and is always positive. She has recently delivered a couple of programmes for us that were close to being escalations and they came back as very valuable. She always likes a challenge and goes above and beyond when doing research for a programme. Any programme she has done always comes back with fantastic comments about her understanding and training style.

right quotation mark

In recognition for “positive collaboration and partnership” and for “going above and beyond” for clients and customers, Rosemary has received awards from her global relocation partners, including one that came with this testimonial

left quotation mark

We are so lucky to have you as my culture training teacher. My Chinese friends all recommend you. You are really worthy of the reputation. Your training is the best I have ever experienced! Everyone would like it. Thanks God give me the opportunity to meet with you. This is really the best thing which happened in my life. Thanks for your help, keep in touch!!

right quotation mark

Chinese executive, Grace Gao, Software Engineer with a multinational financial services corporation, who relocated to Ireland from China and attended cross-cultural training programme

left quotation mark

I would highly recommend the Home Tuition / Language & Cultural Immersion Programme for anyone who wants to improve their English language skills and to learn about the Irish culture at the same time.

Rosemary was an excellent English teacher to me. After my stay with her and her family, I became more confident with my English.

Rosemary made the lessons very enjoyable by including all sorts of fun stuff such as games, role plays, music, cooking and small projects.

During my stay, I had the chance to constantly speak English with Rosemary and her family. We made lots of excursions together in and around Wicklow and Dublin. During my second homestay, we took a trip to Belfast and even visited the Titanic museum. That’s one of my favourite memories I have with her and the family.

During my stay with my “Irish family" I became fluent in English and I believe that this is the perfect way to learn English. I had so much fun that I even went back for a second time the following year!

right quotation mark

Belgian Community Counsellor at KOCA VZW, Ella Rouffaer, who attended Home Tuition / Language & Cultural Immersion Programme in Ireland twice

left quotation mark

It taught the differences of the cultures while outlining them as just different and new rather than weird or bad. It helped clarify things about life in a new place that stressed me out a bit at first but now are less scary.
- Alessa, age 18

* * *

I liked how I got to learn about the country’s culture and the history, and also that we also were able to talk about the more personal things like understanding the people and the ups and downs of moving.
- Marian, age 12

* * *

It gives you a nice 101 about Ireland and what to look for and what not to do.
- Jarom, age 15

right quotation mark

Children of Director for 3M, who relocated to Ireland from the USA and attended youth and teen cross-cultural training programmes

left quotation mark

We really enjoyed the cross-cultural training that you gave us, that allowed us to feel more happy with the decision to live in this country. We think that the course is very complete. It is the most important information to begin knowing this great place. We had also read some books about Ireland and about the great writers that you have and we are very excited to continue learning about your culture. Thanks for all your support. We want to wish you health, peace and love for you and all your family. It has been a blessing to know you.

right quotation right

Mexican executive, Vladimir Mote, HR Config Consultant at Kerry Group, who relocated to Ireland from Mexico with his spouse and attended cross-cultural training programme

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I went to Ireland for a working holiday for almost a year. I wanted to work at Starbucks because I worked there in Japan. However, I didn't have confidence to work in English at Starbucks. At the same time, my host family introduced me to their friend who teaches English. She was Rosemary! She listened to my story. Then, she suggested to me to take "The Language of Service". The programme was a part of my private English lessons. She taught me a lot of customer service expressions in a more polite way. She also checked my resume and I practised for my job interview. She gave me flexible lessons. Unfortunately, Starbucks wasn't hiring new staff at that time. However, after I came back to Japan, I started working at Starbucks again. I'm still working there now. I sometimes communicate with foreign customers in English and I am more confident than before. Also, some phrases I learned in the lessons are still useful even now. I really appreciate taking "The Language of Service".

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Miho from Japan who attended "The Language of Service" as part of her private English language classes while living in Ireland

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Just a quick note to let you know we are settled in and it has been great. We have been to many places (Bray, Howth, Malahide, Galway, Cliffs of Moher, etc.) and the kids are REALLY knowledgeable and all because of the cultural lessons. They really know their counties, and many tips on the history of Ireland. That definitely makes a smoother landing for us.

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Mexican family who relocated to Ireland with a multinational company with children aged 12 and 9, who attended youth cross-cultural training programme pre-departure

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I feel like a very confident person to get a job. I am ready to talk in an interview and I have a really good CV. I have tools to get a job such as great words for my career and speaking skills. I would also like to say Rosemary is a wonderful person. She helped me a lot, researching a lot of information.

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Spanish spouse of executive working for an American-Irish multinational professional services company, who relocated to Ireland from Spain and received spousal / partner support services

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Professionalism and positive attitude. [Rosemary] tailored topics discussed based on my needs.

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French executive, Marie Terrier, Senior Manager Manufacturing at Amgen, who relocated to Ireland from the Netherlands and attended cross-cultural training programme

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Thank you for the training and all the helpful information. It’s a great experience to talk to you. I believe I will have a better life here in Ireland with what I learned from this training.

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Yimeng from China, who works in Business Intelligence and relocated to Ireland from the USA and attended cross-cultural training programme

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I just wanted to thank you so much for your time with us during the cross-cultural training. Lucas and Isabella loved you, and it is clear you have great talent and passion in what you work with. That was a pleasure to meet you, and we wish you the best.

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Andre Locatelli, Senior Manager at PepsiCo Beverages Division - Global Office, who relocated to Ireland from Brazil with his family and whose children, aged 12 and 9, attended a youth cross-cultural training programme

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Isabella, 9 year old daughter of Andre Locatelli, Senior Manager at PepsiCo Beverages Division - Global Office, who relocated to Ireland from Brazil with her family and attended a youth cross-cultural training programme

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Rosemary is outstanding – knowledgeable, affable and a pleasure to talk to; very helpful; Rosemary is a gem

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British executive, Joe, Senior Analyst, FP&A, Aviva, who relocated to Ireland from the United Kingdom and attended cross-cultural training programme

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